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Troubleshooting · LoudVoice News

SSL problem

Certificate mismatches that break activation and updates.

1 min read Updated Oct 27, 2026 10 opens
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LoudVoice News · Troubleshooting

Activation and update checks are HTTPS. A bad certificate looks like a WinStack outage.

Symptoms

  • cURL error 60
  • “unable to get local issuer certificate”
  • Mixed-content warnings in admin

Fix

  1. Install a certificate that matches the public hostname.
  2. Redirect HTTP to HTTPS.
  3. Set APP_URL to the HTTPS origin.
  4. Confirm the server clock is accurate (TLS and assertions both care).
curl -I https://your-host
curl -I https://license-cloud-origin

Both must present a trusted chain.

Keep going

Next: activate, install, or ask

This guide is one step. The rest of the path is here — or we can do the setup with you.

Choose a product, then type at least two characters.

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