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Support

How we reply, when we are around, and how to reach us.

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How fast do you reply?

We aim to reply within one business day. You can always see if we are online in the header.

What if I need help on a weekend?

Send the ticket anyway. We pick it up on the next business day. If something is blocking a live site, say so in the first line.

I didn’t buy from CodeCanyon. Can I still get support?

Support is for people who bought the product. If you inherited a site, send the purchase code or the live domain and we will see what we can do.

Still need a person

We’ll answer in plain language

Guides first, then a real reply. If you want us to install it, that’s a package — not a mystery quote.