Questions people actually ask

Buy on CodeCanyon, then enter your purchase code here or inside the product. It only takes a minute — and we can help if you get stuck.

A regular license covers one live website. Need another? Tell us and we will help you pick the right option.

Just send us the old and new address. We will move your license over after a quick check.

Yes. A regular license covers one live site. Staging or local copies are fine while you test — tell us if an activation limit blocks you.

The license does not expire. Updates and support follow Envato’s item support window. After that, you can still run what you already have, or extend support on CodeCanyon.

Write to us with the old owner email, the new owner email, and the live domain. After a quick check we can move the license.

In your Envato account, open Downloads and look for the license certificate next to the item.

Yes. Buy there, then come here for activation, guides and support tied to your purchase.

Yes. Send the purchase code and the email on the Envato account. We will match the order, then we can help from there.

Download the full package again from Envato Downloads. If a file is still missing, write to us with the purchase code and we will sort it.

Yes. Choose a setup package and tell us about your hosting. We will take it from there.

A normal PHP website host is enough. If you are unsure, we can install it for you.

Most professional setups are done within a few business days after we have hosting access. We will confirm the timing before we start.

Only if you want us to install it. We use it to put the product on your server, activate the license, and check it — then you keep the hosting.

No. LoudVoice News is its own PHP website and admin — not a WordPress plugin. We install it on regular PHP hosting. The mobile app is a different product.

When a new version is ready, you will see it here. Download it with an active license.

Yes, while item support is active on CodeCanyon. Sign in to your customer account to download the files, or ask us to apply the update on your hosting.

Updates are written to keep your content. Still, take a backup first. If you want, we can apply the update and check the site with you.

The demo is a preview you can click around. After you buy, you get the full product with your own content.

Yes. Point the domain to your hosting, then activate the license on that address. We can do this during installation if you want.

Yes. LoudVoice News includes ad spots you can switch on. You keep the revenue — we do not take a cut of your ads.

No. LoudVoice News is the PHP script. LoudVoice News is a separate product for Android and iPhone.

We can prepare the branded apps. You will need your own Apple and Google developer accounts to publish. Ask us if you want that included.

Yes, if you want the apps in the stores. Those accounts are in your name. We can guide you, or handle the build as part of a reskin.

Yes. Tell us the extra screens or features you need and we will send a clear quote.

A reskin is your logo, colors, name and store images. Custom work is new screens or features the product does not do yet. We quote custom work before we start.

Often yes. Send a few screenshots or the live URL. We will tell you what a reskin covers and what needs custom work.

We aim to reply within one business day. You can always see if we are online in the header.

Send the ticket anyway. We pick it up on the next business day. If something is blocking a live site, say so in the first line.

Support is for people who bought the product. If you inherited a site, send the purchase code or the live domain and we will see what we can do.